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Patient Satisfaction Survey

Wednesday, 11 March 2009 19:12 |

To ensure that we continue to provide exception service to our customers, Bendigo Radiology conducts an annual Patient Safisfaction Survey.

 

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96% of patients rated reception staff professionalism as excellent.

98% of patients said they were made to feel comfortable during their procedure by our technical staff

98% of patients said they were seen at their appointment time or had a less than 10min wait.

97% of patients rated Bendigo Radiology >8/10 and would recommend our service to their family and friends.

If you have participated in our patient satisfaction survey in the past, we would like to thank you for you contribution. 

If you have the opportunity to participate in our patient satisfaction survey, we encourage you to do so.  Your feedback is important to us!  Your comments will help us to continue to provide quality radiology services to your communities.

If you would like to provide feedback at any time, there are feedback forms available at all Bendigo Radiology sites.  Please ask our friendly reception staff if you require any assistance.

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